Terms of service

Welcome to AvelineCare.store. By accessing or making a purchase on our website, you agree to be bound by the following terms and conditions:

1. Business Information

This website, AvelineCare.store, is operated by Weisten ENK.

Contact Email: hello@avelinecare.store

2. Pricing and Payment

  • All prices are displayed in the applicable currency at checkout and include relevant sales taxes unless stated otherwise.

  • Payments can be made using the available methods provided at checkout (e.g., Credit/Debit Cards, Klarna, PayPal, etc.).

  • We reserve the right to correct pricing errors or cancel orders resulting from inadvertent pricing mistakes.

3. Order Processing & Shipping

  • We aim to process orders within 1–2 business days.

  • Typical delivery time ranges from 8 to 20 business days, depending on the shipping location, unless stated otherwise on the product page.

  • Delivery estimates are non-binding. We are not liable for shipping delays caused by customs processing, carrier issues, or unexpected external factors.

4. Returns & Refunds

  • If you wish to return an item, please review our separate [Return Policy](link to your return page) for eligible return windows, requirements, and instructions.

  • Returned items must be unused, in their original condition, and in original packaging.

  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

5. Damaged or Defective Goods

  • If you receive a defective, damaged, or incorrect item, please contact us immediately at hello@avelinecare.store with your order number and photo/video proof.

  • We will evaluate the issue and arrange for a replacement or store credit where appropriate.

6. Contact Information

For any questions, order support, or general inquiries, please reach out to us at:

Email: hello@avelinecare.store